Running on VIP™
The Verified Intelligence Platform™

Verified in. Intelligence out.

Every claim outcome improves the next claim.

One platform connecting carriers, legal firms and service providers across the entire claim process — so you can manage risk, optimize operations, govern expenses and improve claim outcomes.

VIP™
Connect your ecosystem.

Improve every outcome.

01

Pre-FNOL

rateIQ™

Build the bench before the loss.

Identify service providersIndustry IntelligenceOnboard providers to your network
An optimized provider network
See the network
02

FNOL

Claims Intelligence

Reduce Risk. Improve Outcomes.

TriageEvaluate RiskClaim SummaryClaim AssignmentLegal Exposure
Faster decisions. Better Claim outcomes.
See how it works
03

Post-FNOL

Claims Intelligence

One system. Complete claim control.

Track budgetContinuously reassess riskRecommended actions
Better claim outcomes
See the intelligence
04

Closure

Invoices & Payments

The Real Win Is the Next Claim

InvoicingInitiate paymentCapture outcomesApply intelligence
Stronger future decisions
See payments

Move over a phase to see what happens in it.

Verified inWhat VIP knows and verifiesContracts • Providers • Risk • History • Market Data
Claim lifecycleWhere the intelligence is appliedPre-FNOL → FNOL → Post-FNOL → Closure
Intelligence outWhat the carrier can act onDecisions, rates, outcomes
VIP connects your existing claims ecosystem
Verified claims feed the next loss — every decision, rate and outcome comes back as intelligence.
Proven Results

Outcome based solutions, validated by real results.

7.56%reduction in total LAEObserved pilot result
34 days → 24 hoursimproved payment cycle timeObserved pilot result

Results from a 60-day carrier pilot. Carrier not identified.

Who runs on VIP™

The size of the programs already running on VIP.

Carriers and claims service providers across the VIP ecosystem. Program figures stay anonymized and labelled with what they are.

Carriers
Claims service providers
National P&C carrierObserved pilot result

A very large claims expense operation

A 60-day pilot ran automated contract and expense validation across the carrier's live invoice population, replacing a manual process that reviewed only a fraction of it.

100%
of pilot invoices audited, versus about 10% manually
4
claims service providers in scope
60 days
pilot duration

Measured during a 60-day carrier pilot. Carrier not identified.

Read the story
Multi-line carrierEstimated — modelled

Vendor billing, payment and performance across lines

Analysis across four vendors modelled how much of the carrier's analyzed claims spend is addressable through accuracy, SLA enforcement and reduced manual effort.

8.98%
of analyzed spend modelled as addressable
~$3.3M
estimated annual opportunity across four vendors
4
vendors analyzed

Modelled estimate of annual opportunity, not a realized saving.

Read the story
Two carrier programsReported results

A single reported month of program volume

The June 2026 Success Summary reporting documents the operational scale of two carrier programs running in VIP.

9,426
invoices processed
8,655
reported claims (sum of report counts)
$3.88M
loss adjustment expense reported

Reported expense — not revenue, paid cash, avoided spend or savings.

See a Success Summary
The problem

Rising severity, rising expense, and no single view of why.

Claim severity and loss adjustment expense keep climbing. Leakage and fraud exposure hide in files nobody flagged early enough. Vendors sprawl across portals and spreadsheets, and the data sits in systems that don't talk to each other.

Most systems tell you what happened. VIP tells you why it happened, what comes next, and what to do about it — before the loss grows.

Today

ClaimsVendor managementUnderwritingLegalBillingInvoicesPaymentsSpreadsheetsThird-party software

The software is fragmented partly because the organisation is — vendor management doesn't talk to claims, underwriting runs on its own.

With VIP

One recordOne provider networkOne invoice flowOne payment railOne set of numbers

A single pane of glass across the operation — every department looking at the same claim, the same cost and the same performance.

The shift

From reacting to a problem to preventing it.

The old model

  • Disconnected
  • Manual
  • Reactive
  • Many vendors, many systems
  • Problems found after the money is spent

The VIP model

  • Connected
  • Automated
  • Intelligence-driven
  • Risk identified earlier
  • Corrective action prescribed, outcomes improved

Chaos and reaction becomes intelligence and prevention.

Intelligence

Intelligence isn't another product. It's what connecting everything gives you.

Once the workflows are connected, your operation can finally be described in one story — and measured against the market.

  1. Understand
  2. Benchmark
  3. Compare
  4. Find opportunities
  5. Optimize
How VIP creates value

Five ways the connected claim pays for itself.

Detect risk earlier

Fraud, litigation and severity signals surface at assignment, giving adjusters a head start on the files that will cost the most.

Prevent claims leakage

Automated billing review and compliance checks stop unnecessary payments before the money leaves the organisation.

Optimize vendor performance

Benchmark provider pricing and quality against the market, and hold the panel accountable with data.

Improve claims governance

Workflow automation and audit trails keep every claim consistent, compliant and visible to leadership.

Turn data into intelligence

Raw claim and vendor data becomes a recommended action, delivered to the right person at the right moment.

Works with what you have

VIP connects your existing claims environment. It doesn't replace it.

Your claims system stays where it is. VIP sits around it and connects the systems and data either side of the claim.

Who VIP connects

Built for carriers first — and for everyone the claim touches.

VIP builds the bridge between carriers and the people who do the work, instead of auditing them after the money is already spent.

Carriers

Governance, visibility and control across providers, expenses, legal and payments — with the intelligence to act earlier.

Service Providers

One environment for your carriers, your people, your performance, your billing and your revenue.

Independent Adjusting Firms

Deploy capacity, prove performance and get paid — without rebuilding the picture in a spreadsheet each month.

Legal Firms

Rates, matters and invoices measured in the same connected record the claim already runs on.

Outcomes

What this means across your organisation.

Manage risk. Optimize operations. Govern expenses. Improve claim outcomes — measurable in every function that touches a claim.

Claims

Lower severity, reduced loss adjustment expense, and high-risk files identified before the cost compounds.

Procurement

Stronger vendor negotiations backed by market data, and tighter billing governance across the panel.

Finance

Less leakage, a better combined ratio, and line-level visibility of every claim dollar.

Leadership

Faster, more confident decisions from enterprise-wide intelligence and real-time reporting.

Every claim creates intelligence that improves the next claim.

Get started

See VIP on your claims.

A 30-minute walkthrough with your lines of business, your fee schedules and your workflow.