THE STANDARD IN CONTRACT AND SLA MANAGEMENT AND ENFORCEMENT

SLA Manager automates the enforcement of your service agreements and contracts by applying the terms to every single invoice you receive.

  • Proactive enforcement of SLAs
  • Enforces vendor accountability
  • Rich benchmarking data
  • Automatically deducts penalties before invoices are approved
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CASE STUDY

$5,250,000

VIP recently discovered an SLA breach of 25% on a single line item of an SLA that amounted to $5,250,000

INDUSTRY CHALLENGES

Breach of SLAs can cost carriers of millions of dollars annually, yet reconciling and enforcing contracts and service agreements at the time of invoice submission is an absurdly impractical manual task. Holding vendors and service providers accountable becomes challenging when the only tools are retroactive audits.

Beyond the potential savings that come from properly enforced agreements, many carriers are missing the opportunity to capture rich performance data that provides a framework for optimizing vendor relations. Aggregated data allows for benchmarking of vendors and services that result in further transparency and savings in any claims expense management program.

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WHY SLA MANAGER?

Proactive enforcement of SLAs and contracts create massive savings opportunities for you claims department. SLA Manager redefines transparency with your vendors and service providers, giving you the capacity to reward those that are in good standing while deducting penalties for breaches. 

  • Greater visibility into vendor relations
  • Eliminate manual tasks
  • Manage and optimize vendor performance
  • Empower your team to focus on best practices
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CONTACT

6000 South Florida Ave.
Unit 6832
Lakeland, FL 33807
info@vipsoftware.com
813-837-4347

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