VIP evaluates whether contracted service standards were actually achieved on the claim, and connects the answer to the transaction.
Service levels are negotiated carefully and then monitored loosely, because the evidence sits across assignments, documents, invoices and correspondence.
Performance is a periodic conversation.
Performance is a measured, claim-level control connected to the contract.
Modelled estimate of annual opportunity, not a realized saving.
Connect cost, service, SLA and claim outcomes into one view of each provider.
Read the use case →Apply contracted rates, fee schedules and business rules across the full invoice population.
Read the use case →See expenses by claim, vendor, contract, geography and service.
Read the use case →Show VIP where the friction exists. We will map the workflow, identify the operating gaps and show where VIP can create measurable value.