National P&C carrierObserved pilot result
A very large claims expense operation
A 60-day pilot ran automated contract and expense validation across the carrier's live invoice population, replacing a manual process that reviewed only a fraction of it.
- 100%
- of pilot invoices audited, versus about 10% manually
- 4
- claims service providers in scope
- 60 days
- pilot duration
Measured during a 60-day carrier pilot. Carrier not identified.
Read the story →Multi-line carrierEstimated — modelled
Vendor billing, payment and performance across lines
Analysis across four vendors modelled how much of the carrier's analyzed claims spend is addressable through accuracy, SLA enforcement and reduced manual effort.
- 8.98%
- of analyzed spend modelled as addressable
- ~$3.3M
- estimated annual opportunity across four vendors
- 4
- vendors analyzed
Modelled estimate of annual opportunity, not a realized saving.
Read the story →Two carrier programsReported results
A single reported month of program volume
The June 2026 Success Summary reporting documents the operational scale of two carrier programs running in VIP.
- 9,426
- invoices processed
- 8,655
- reported claims (sum of report counts)
- $3.88M
- loss adjustment expense reported
Reported expense — not revenue, paid cash, avoided spend or savings.
See a Success Summary →Provider networkReported results
Claims service providers already connected
Independent adjusting firms, restoration, engineering, housing and specialty providers are listed in the VIP network with credentials, coverage and partner level.
- 38
- claims service providers in the directory
- 13
- states represented
- 3
- partner levels
Counts reflect the current published directory.
Browse the network →Connected systemsProduct capability
The systems VIP already talks to
Claims, property data, accounting and proprietary carrier systems connect through VIP so invoices, status and payment move without re-keying.
- 5
- named platform connections published
- 3
- connection paths for proprietary systems: SFTP, open APIs, custom
- 1–2 days
- to stand up a testing environment
Connection scope, fields and direction are confirmed with your team before build.
See integrations →IA firms and providersCustomer narrative
Billing and compensation at volume-spike scale
Catastrophe services and independent adjusting firms use bulk billing, role-based queues and adjuster compensation workflows when volume surges beyond manual handling.
- Bulk
- invoice import, validation and batch review
- Multi-level
- commission, expense and deduction handling
- Role-based
- queues scoped by ownership and team
Described in customer narratives. Productivity gains are not quantified here.
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