VIP Claims · Carriers

Turn fragmented claim activity into an accountable operating workflow.

VIP Claims Command gives authorized teams a shared view of claim evidence, invoice findings, specialist work, assignments, and outcomes. Guidewire ClaimCenter or the carrier’s designated core claims system remains the authoritative system of record, while people review and approve consequential actions.

What it does

Bring claim evidence, findings, assignments, and accountable actions into one governed operating view.

Claim context

Keep evidence, findings, assignments, and outcomes connected to the relevant claim matter.

Priority work

Help authorized teams identify the next review or action without replacing human judgment.

Governed access

Show participants only the claim information and work their permissions allow.

Decision history

Preserve reviewer actions and source context for accountable follow-through.

Also in VIP Claims for Carriers
VIP™ — The Insurance Intelligence Layer

One connected flow, from first notice to final payment.